Customer Care PT Holcim Indonesia

PT Holcim Indonesia Tbk is one of the biggest cement companies in Indonesia with the distinguished advantage of integrated businesses in ready-mix concrete and aggregate - provides a working environment that encourages personal & professional development skill. We seek high caliber professionals to join our team
 
CUSTOMER CARE FRONTLINER (CCF)
Narogong - Bogor
 
Scope of works:

Giving solutions assistance to customers inquiries from all the open accesses, in terms of giving valid information related to products, services, order process in the goal to acquire customer memorable experience from all various types consumer behavior and performing customers marketing research also campaigns, to enhance and assuring the satisfaction and loyalty of Holcim's Brand.

Requirements:

Education :

Bachelor degree from any discipline from reputable university
Experience :

A working experience of min. 2yrs in Call Centers or in Customer Service, fresh graduate are welcome to apply
A strong customer focus minded
A team player with strong interpersonal skill as well as a team player
Independent, discipline, with adequate analytical skills.
Highly attentive to detail, ability to do multi – task job, as well as problem and complaint solving.
Ability to perform in time-pressures and shifting working hours to meet deadlines.
Computer literacy:

Proficient in MS Office – Excell, Word and Power Point
Call Center applications.
Language:

Compulsory of good communication skills in Bahasa and English, both oral and written
Send application to: agus.triwijayanti@holcim.com or recruitment-idn@holcim.com
 
www. holcim. co. id