Urgent Vacancy as Application and Helpdesk Supervisor in PT Petrosea Tbk

PT Petrosea Tbk has been designing, building and mining in all corners
of Indonesia since 1972 and today is recognized as one of Indonesia's
leading engineering, construction and mining contractors. Thanks to
the imagination and commitment of more than 1877 staff, Petrosea has
secured a growing portfolio of projects throughout Indonesia and the
region.

Petrosea has access and support to world class management and project
delivery systems which allows Petrosea to deliver international
excellence to the Indonesian market.

We are currently taking applicants for the following position:

APPLICATION AND HELPDESK SUPERVISOR

Education: Bachelor Degree (S1) in IT from a recognized university..

Requirements:

1. Minimum 3 (three) years of client / customer support experience.
2. Minimum 2 (two) years of leadership experience..
3. Understand for Standard Application: MS-Office (Word, Excel,
Access, Power Point, Visio, and Outlook).
4. Knowledgeable in Windows OS client / server environment (XP,
Vista, Windows Server 2003, Windows Server 2008).
5. Good knowledge in IT Infrastructure (Network topologies, LAN,
WAN, Internet, VPN, Server, Computer Hardware, etc).
6. Knowledgeable in problem solving and troubleshooting related to
IT issues (Hardware / Software).7. Excellent English language
communication skills – spoken and written.
8. Customer focus and a good team player.
9. Have Microsoft Certified Professional (is an advantage).Responsibilities:

1. IT Operation Compliance with existing ISO, Microsoft Operation
Framework (MOF), IT Governance Common Standards, IT Control Objectives
for Sarbanes-Oxley, IT Security (BS17799).
2. Managing services to all internal customers on all IT aspects as
proxy to providing services of Level 1 Support, Level 2 Support,
Support Escalations, Applications, Compliance, Communications, and
Asset.
3. Proactive assistance and support Petrosea Systems on
Documentation and Reporting Desktop Deployments, Level 1 Support,
Level 2 Support, Support Escalations, Applications troubleshooting,
Asset assistance.
To apply for this position, please send your application together with
a detailed resume including recent color photograph, and quoting in
email subject: APPLICATION AND HELPDESK SUPERVISOR to
lavinia.budiyanto@petrosea.com in Microsoft Word format or Pdf, not
more than 350kb.

ONLY QUALIFIED CANDIDATES WILL BE INVITED FOR INTERVIEW