Our Client, The first modern Golf Retail in Indonesia and is also the pioneer of Online Golf Store. In the bicycle segment, this company has 5 brands premium providing the first modern bicycle retail with bike fitting facility and professional to join the team as :
Customer Relation Manager
Jakarta Raya
Responsibilities
Deal proactively with the branch customers to fulfill their banking requirements and solve their queries efficiently
Manage customer traffic within the branch to ensure key service standards are met
Assisting ensuring consistency of internal / external customer experiences by inculcating a Service Culture and leading by example
Rectification of all customer complaints communicated through verbal, written or other channel
Involvement in the activation of branch dormant accounts
Assist in Branch Cross selling & promoting retail products
Assist in ongoing service related initiatives/projects
Channelize branch traffic according to the customer requirements and management
Build and maintain a good relationship with the customer
Requirements
Male or female
maximum 35 years-old
Bachelor / Master Degree from reputable university
Having minimum 5 years experiences in similar position or other position with highly involvement with consumer loyalty program from Banking
Having strong passion in marketing with good sense of business and consumer insights especially in modern healthy lifestyle
Fast learner and follow recent trend in social network and technology
Strong analytical, good in interpersonal skill and presentation skill
Fluent in English (oral & written)
Should you meet the above requirements, please email your Resume with Recent Photograph to : candidate@auroraepc.co.id
Customer Relation Manager
Jakarta Raya
Responsibilities
Deal proactively with the branch customers to fulfill their banking requirements and solve their queries efficiently
Manage customer traffic within the branch to ensure key service standards are met
Assisting ensuring consistency of internal / external customer experiences by inculcating a Service Culture and leading by example
Rectification of all customer complaints communicated through verbal, written or other channel
Involvement in the activation of branch dormant accounts
Assist in Branch Cross selling & promoting retail products
Assist in ongoing service related initiatives/projects
Channelize branch traffic according to the customer requirements and management
Build and maintain a good relationship with the customer
Requirements
Male or female
maximum 35 years-old
Bachelor / Master Degree from reputable university
Having minimum 5 years experiences in similar position or other position with highly involvement with consumer loyalty program from Banking
Having strong passion in marketing with good sense of business and consumer insights especially in modern healthy lifestyle
Fast learner and follow recent trend in social network and technology
Strong analytical, good in interpersonal skill and presentation skill
Fluent in English (oral & written)
Should you meet the above requirements, please email your Resume with Recent Photograph to : candidate@auroraepc.co.id
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